Please note that digital licenses can only be refunded if this is requested via email to [email protected] within 7 days of the purchase. No Licenses and accounts will be refunded after this period. Software compatibility is entirely the responsibility of the customer to check as we are the license and account seller, all software is provided by Microsoft and copyright of that company.
Refunds will not be provided for compatibility issues
The only case in which a valid and working license and accounts can be refunded is in case of a duplicated order, not any other.
Defective keycodes will be replaced or refunded depending on customer’s choice. Defective codes can only be proven by the company only with an output from Microsoft.
Genuinekeys.org does not take responsibility for any underlying local issues with the computer that could prevent the normal functioning of any software.
All Products sold on genuinekeys.org includes 1 year of support warranty.